Refund Policy

Refund & Return Policy

Effective Date: [Insert Date]

At DEIMAN USA, we want you to be satisfied with your purchase.

Eligibility

Returns must be requested within 30 days of delivery.

Items must be unopened, unused, and undamaged in original packaging.

Opened containers are non-refundable, unless damaged by the carrier (with photo evidence).

Process

Contact customerservice@deimanusa.com to request a return.

Once approved, you’ll receive return instructions.

Shipping Costs

Customers are responsible for all return shipping charges.

Original shipping fees are non-refundable.

Refunds

Refunds or store credit will be issued after inspection of the return.

Processing time: 5–10 business days.

Exchanges

We do not offer direct exchanges. Please place a new order.